Important Update Regarding Recent PowerSchool Cybersecurity Incident

January 31, 2025

Dear Families and Staff:

I am writing to provide an additional update regarding PowerSchool Breach. PowerSchool and Experian (on behalf of PowerSchool) have begun distributing direct email notifications to involved individuals for whom they have sufficient contact information. The email notice will include further information about the information of yours involved and the resources PowerSchool is offering. Additionally, they have coordinated with Experian to set up a toll-free call center for families and educators in case they have questions about these offerings: 833-918-9464.

Complete details can be located here: PowerSchool Breach.   In case you do not receive an email; I have included the codes below and encourage you all to sign up for the 2 year complimentary credit monitoring.

Below, you will find your activation codes and enrollment details to begin using these services:

Option 1: If the Involved Individual is 18 or over:

Enrollment Instructions

• Visit the Experian IdentityWorks website to enroll: Enroll Now

• Enter your activation code: CTYU949PRK

• Provide your personal information and follow the prompts to complete enrollment.

• For over the phone assistance with enrollment or questions about the product, please contact Experian’s customer care team at 833-918-9464

• Be prepared to provide Engagement number:  B138812

• Experian’s call center hours are Monday through Friday, 8:00am through 8:00pm Central Time (excluding major US holidays.)

Option 2: If the Involved Individual is under 18:

Enrollment Instructions

• Visit the Experian IdentityWorks website to enroll: Enroll Now

• Enter your activation code: CEBP456TRK

• Provide your personal information and follow the prompts to complete enrollment.

•  For over the phone assistance with enrollment or questions about the product, please contact Experian’s customer care team at 833-918-9464

• Be prepared to provide Engagement number:  B138813

•  Experian’s call center hours are Monday through Friday, 8:00am through 8:00pm Central Time (excluding major US holidays.)

These services include:

• Continuous credit monitoring from major credit bureaus for 2 years.

• Alerts for potential identity threats.

• Assistance in resolving fraud or identity theft issues.

We highly encourage you to enroll at your earliest convenience to take full advantage of these protective measures.

Thank you for your attention to this matter.

Best,

 Julieanne D. Purcell
 Executive Director of Technology
 District Data Protection Officer